Delivery Information

Garage doors delivery 

Please read important delivery information prior to ordering.

• At the point of delivery an able bodied male* capable of handling a garage door must be present to assist the driver in offloading the door.

 

• Every effort is made to deliver goods by the estimated delivery dates given. Due to constantly changing stock levels at the manufacturers, production processes and delivery logistics any delivery or installation dates given are approximate only and the Company accepts no liability for any such delay. We endeavor to deliver all our garage doors and products as fast and as efficiently as possible. Most of our doors are not off the shelf. They are made to order.

 

•  Please enquire prior to placing your order if you have a specific time frame required for delivery.

 

• We must be made aware of any delivery restrictions prior to order being placed. If the Customer fails to give the Company adequate delivery instructions then a re-delivery charge will be applied. Some of the manufacturers use large or even articulated lorries to deliver garage doors and need to know about any narrow, overgrown or one way lanes and driveways, double yellow stopping restrictions, any gated building sites that require manned entrance etc.

 

• If prior notice of delivery is given and the Customer fails to take delivery of the goods then the Company may arrange to store the goods and charge the Customer for the reasonable costs of such storage and re-delivery cost. Manufacturers endeavor to give as much notice as possible prior to delivery but no specific time frame can be guaranteed. 

 

• If door(s) are purchased on a Supply Only basis then we require an able bodied male to be at the delivery address to assist with the offload and to check and sign for the door(s). We phone prior to delivery with notice of date and approximate time. Please read carefully this delivery information page prior to ordering.
  If it is a Supply and Install order, then generally the fitter will bring the door to site on the day of the installation and dispose of your old door afterwards if required.

 

• The Customer or their agent must thoroughly check the condition of the goods at the time of delivery. Goods cannot be signed for as “unchecked” or “unexamined”. If any damage is noted at the time of delivery, this must be written as clearly and as accurately as possible onto the delivery note.

 

• Any damages or shortages notices after delivery must be reported in writing within 24 hours of delivery and shall only be rectified under the manufacturer’s warranty at the manufacturer’s discretion. Damaged goods must remain unused and unfitted, and stored carefully complete with any packaging until the Company or its agent is able to examine the goods

 

• Following delivery and where goods are stored prior to installation they must be kept in a secure, dry environment and suitably protected from damage.                                                 

Delivery Charges

• We deliver anywhere on the UK mainland although delivery prices vary according to the County area, manufacturer and door size and type.
• Delivery price is quoted at the time of order once we know the type, size and make of the door and the delivery address.

• For delivery to Ireland, The Isle of Man, The Isle of Wight and any other part of the world please ask for quotation. We usually deliver direct to a customer’s pre-appointed shippers’ premises for the customer to arrange onward carriage. Some manufacturers can arrange export packaging to reduce the chance of any damage during such extended delivery journey. Coronavirus and Delivery Updates

Global Component Shortages and Delivery Updates

• Unfortunately, the entire supply chain worldwide is suffering an increasing issue with general raw material and there is a crucial component shortage in the garage door industry.  This is causing unmanageable delays in manufacturing and delivery times. This situation changes daily.

• Our order confirmations providing your estimated delivery date after ordering are often delayed now because of the shortages.

Delivery Lead Times

• Current delivery lead times for different manufacturers are listed below. Please note that all of the following lead times are approximate and are subject to daily change.
• If delivery is urgent and important to you then please tell us at the time of order and we will try our best to influence delivery times where possible to suit.
• Some manufacturers stock a small selection of doors in a limited choice of standard sizes for prompt delivery – please ask before ordering.

Manufactures below are listed in alphabetical order.
 
Aluroll insulated roller doors
1-3 weeks, all roller doors are made to measure
 
Alutech sectional doors
4-6 weeks, all doors are made to measure
 
Carteck Sectional
1-4 weeks on standard sizes and colours (stock panels only)
Approx. 6 - 8 weeks on coloured doors from standard Trend colour range
8 - 12 weeks on Special colours and finishes.  European sizes, non-stock sizes and modified panels (lead times can be longer).
 
Carteck Side Hinged
10-12 weeks depending on colour
 
Cedar Timber Up & Over
4-8 weeks delivery on all doors
This lead time varies throughout the year. The quieter months of Jan-Feb it tends to be approx. 4 weeks. The summer months, autumn and leading upto Christmas it can stretch to approx. 8 weeks.
 
Cedar Timber Sectional
4-8 weeks delivery on all doors
This lead time varies throughout the year. The quieter months of Jan-Feb it tends to be approx. 4 weeks. The summer months, autumn and leading upto Christmas it can stretch to approx. 8 weeks.
 
Cedar Timber Side Hinged
4-8 weeks delivery on all doors
This lead time varies throughout the year. The quieter months of Jan-Feb it tends to be approx. 4 weeks. The summer months, autumn and leading upto Christmas it can stretch to approx. 8 weeks.

Fort (Steel)
Up and Over garage door  3-6 weeks delivery
Side Hinged  5-6 weeks delivery
Sectional  4-6 weeks delivery

Fort GRP
Up and Over garage door  3-6 weeks delivery
Side Hinged  4-6 weeks delivery
Sectional  4-6 weeks delivery

Garador Steel Up & Over
1-3 weeks on standard sizes in white.
6-8 weeks for non standard sizes or any coloured doors.
6 weeks delivery for Guardian Range doors - secured by design
 
Garador Steel Sectional
2-3 weeks on standard sizes (stock panels only)
6-8 weeks for non standard sizes or any coloured doors.
 
Garador Steel Side Hinged
10-12 weeks
 
Garador GRP Up & Over
6-8 weeks
 
Garador Personnel Doors
10-12 weeks on all colours and sizes as doors are purpose made.
 
Garador Timber Up & Over
4-5 weeks

Garador Timber Side Hinged
6-8 weeks
Gliderol Steel Roller Doors
2-4 weeks for Manual Roller Doors in standard colours
 
Gliderol Insulated Roller Doors
1-3 weeks in standard colours
4 weeks for insulated roller doors in laminate colours
 
Hormann Steel Up & Over
1-3 weeks for standard size stock doors
4-6 weeks for coloured doors
 
Hormann Timber Up & Over
2-3 weeks for standard ex stock doors with handles in basecoat only. Limited sizes and models only.
6-8 weeks for fully finished doors and non stock doors

 
Hormann GRP Up and Over
4-8 weeks
 
Hormann Steel Sectional
2-3 weeks on standard sizes and colours, stock panels only. (subject to manufacturers’ stock levels)
4-6 weeks for special colours and special sizes 
6-8 weeks for non standard and European sizes
 
Hormann Timber Sectional
Approx. 8-12 weeks
 
Hormann Rollmatic
4-6 weeks
 
Hormann Front Entrance Doors
8-10 weeks
 
Hormann Personnel & Side Doors.
6-8 weeks on all sizes and colours as they are purpose-made in Germany.

Novoferm steel up and over
6-8 weeks
 
Novoferm side hinged
6-8 weeks
 
Novofirm sectional doors
4-12 weeks (depending on design, size, colour, glazing etc)
 
Ryterna
8-12 weeks delivery

SWS sectional doors
8-10 weeks delivery

Wisniowski
Side Hinged  8-10 weeks delivery
Sectional  6-8 weeks delivery

Garage Door Accessories Ex stock despatched within 24 hours of your order confirmation and payment clearing, parts will then be sent out by 1st Class post or by courier.
If the item(s) are not in stock they will be despatched direct from the Manufacturer and delivery should be within 3-12 working days.
Please obtain estimated lead time when enquiring and placing your order.
 

What our customers say about us. 

There are more current reviews from our cusrtomers here https://www.reviews.co.uk/company-reviews/store/arridge-garage-doors

"Thank you very much for being so on-the-ball right from suggesting this door to me, ordering it and having it delivered promptly and efficiently."
Martin Brown, South Normanton, Derbyshire.
 
Dear Arridge Sales Team,
Just to say thank you for all the help you gave me when I ordered a door from you recently. My husband and son fitted it easily and it looks great. We were very pleased with the whole service /delivery /attention. Thank you, Sarah Bridgman
PS: - it fits perfectly! Sarah Bridgman
 
As a self builder, Arridge Garage Doors gave an excellent service & the best price I could find on-line. Wish all my suppliers were as good.
 D.W.Powell  
 
Dear Sirs,
You supplied a garage door a couple of weeks ago I would like to say that:-  It arrived as stated. It arrived with no dents. It fitted exactly. The price was very competitive. Everybody I spoke to very polite and knowledgeable. Big Thanks
J. Appleby, Winchmore Properties, London.  
 
*The European Agency for Safety and Health at Work (EU-OSHA) factsheet model for making risk assessment gender-sensitive.