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Ryterna Warranty Certificate


RYTERNA as manufacturer grants warranty covering the safe and reliable function of garage doors for a period:
  • 10 years - Safe and reliable operation
  • 10 years - Integrity of the door panel
  • 10 years - Panel corrosion
  • 10 years - All immoveable frame parts
  • 10 years - Seal degradation
  • 5 years - Surface finish
  • 5 years - cables, rollers and springs

Requirements:

v    Warranty claims are only applicable in the country where the garage door was purchased; The product must have been purchased through our authorised distribution channels;
v    The warranty only covers damage to the contract object;
v    The fully completed warranty card together with the receipt of purchase correspondingly dated substantiate your right to claim under the warranty.
 

Obligations:

v      During the warranty period we undertake to rectify any and all defects to the Ryterna product, which can be proved to be attributed to a material or manufacturing fault;
v      We pledge at our discretion to either exchange the defective merchandise for faultless merchandise, repair it or allow a reduction in price;
v      We do not accept costs for dismantling and installation nor for carriage.
 

The warranty does not cover damage caused through:

v    Improper installation and negligent care and maintenance;
v    Industrial use;
v    Improper initial and subsequent operation;
v    Negligent or wanton destruction;
v    External influences, such as: fire, water, salts, alkaline solutions, acids and any abnormal environmental influences;
v    Mechanical damage, through improper transport and fitting, or through falling or hitting objects;
v    Improper use of surface protection treatments;
v    Repair by non-qualified persons;
v    Using non-Ryterna parts without the written approval of the manufacturer;
v    Removal of the product number, or making it unidentifiable;
v    Application of additional, non approved weights or infills;
v    Failure to remove the protective film or packaging provided with the product, where applicable.